Reference

How pt988 Handles Your Personal Information

Your account details, wallet activity, and session data are handled with care at pt988. This page explains what we collect, why we collect it, and how you can request changes or removal — so you stay in control of your information at every step.

Account Data ProtectionDANA, OVO & GoPay Wallet PrivacyCookie & Session ControlsData Retention PolicyYour Right to Request Access

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is used, want to update your account details, or need to submit a deletion request, our support team handles privacy queries directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly.

Live Chat Support Start a chat from your account dashboard. Our team can verify your identity and process data access or deletion requests during support hours.

Email Privacy Request Send your request to our support address with your account email in the subject line. We aim to respond to privacy queries within a few business days.

Account Settings Panel Some data updates — like your contact number or linked wallet — can be changed directly inside your account settings without contacting support.

What This Privacy Policy Covers

pt988 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account or make a deposit through DANA, OVO, or GoPay, pt988 collects the information needed to process your transaction and maintain your account. This includes your registered name, contact details, wallet identifiers, and device information used during login. We do not sell

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your personal data to third parties. Information shared with payment processors — including your e-wallet provider — is limited to what those processors need to complete a transaction. Your data is stored on secured servers and access is restricted to authorised personnel only. We use industry-standard
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encryption for data in transit and at rest. Availability of certain features depends on local law and eligible regions. If you access pt988 from Palembang or elsewhere in Indonesia, the same data handling standards apply to your account. Retention periods vary by data type: transaction records
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are kept for the period required under applicable financial regulations, while session and device logs are cleared on a rolling basis. You may request a copy of your stored data or ask us to delete non-essential records at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

pt988 applies consistent data handling practices across account creation, wallet transactions, and session activity. Here is how each area works in practice.

Account Security

Login sessions are protected with OTP verification tied to your registered contact. Suspicious access attempts trigger an automatic lock and a notification to your account email.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and wallet settings. You can clear these from your browser at any time without losing your account.

Retention and Deletion

Transaction records linked to DANA, OVO, or GoPay deposits are retained as required by applicable financial rules. Non-essential logs are purged on a rolling schedule. Request deletion of optional data via support.

Data Access Requests

You can request a summary of the personal data we hold on your account. Submit the request through live chat or email with your account details and we will prepare your data summary.

Common Questions About Your Privacy at pt988

These are the questions we hear most often about data, account privacy, and your rights as an account holder.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO, or GoPay — to create and verify your account. Device and IP data are also logged for security purposes.

We share only what payment processors need to complete a transaction. We do not sell your data. No marketing third parties receive your personal information without your explicit consent.

Contact our support team via live chat or email with your registered account details. We will compile and send you a summary of the personal data associated with your account.

Yes. You can request deletion of non-essential data at any time. Transaction records required under financial regulations must be retained for the applicable period before they can be removed.

Wallet details for DANA, OVO, and GoPay are encrypted in transit and at rest. We do not store full wallet credentials — only the identifiers needed to match your deposit to your account.

Non-essential profile data is deleted upon account closure. Financial transaction records are retained only for the period required by applicable regulations, then permanently removed from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPt988 Banking InfoToraja Gold Slots

How pt988 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookie Usage

Retention and Deletion

Data Access Requests

Common Questions About Your Privacy at pt988

01 What personal data does pt988 collect when I register?

02 Does pt988 share my data with third parties?

03 How do I request a copy of my stored data?

04 Can I ask pt988 to delete my account data?

05 How does pt988 protect my wallet information?

06 What happens to my data if I close my account?

Privacy Policy

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